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If you lose your health insurance card

Do the following immediately if you lose or damage your health insurance card:

If you lose your health insurance card
If the printing on your health insurance card has become hard to read
If the card is torn
There is no more space to enter your address on the back of the card
If you lost a health insurance card that must be returned due to loss of eligibility or other reasons
If you want to undergo examination or treatment at a medical care institution or other such facility when you do not have your health insurance card

If you lose your health insurance card

Eligibility to join Please check the color and symbol of your health insurance card. Click here for an image of the health insurance card.	Insured person (employee) If the symbol starts with "1".	Voluntarily and Continuously Insured Person If the symbol starts with "2".	Special-Case Retired Insured Person If the symbol starts with "3".
Application Form	Click here for procedures using application form T-101: Application Form for Reissue of Health Insurance Card (to authentication page).	Click here for procedures using application form T-101: Application Form for Reissue of Health Insurance Card (to authentication page).
Documents to attach	none	none
Deadline	Promptly after the reason arises	Promptly after the reason arises
Submit documents to	Your employer’s health insurance contact (e.g., General Affairs, Labor Management) Humanimate21/ESS or SHAREXEXself users: External mail: Operations (Application) Hitachi Health Insurance Society Higashi-Ochanomizu Building, 2-29, Kanda Awaji-cho, Chiyoda-ku, Tokyo, 101-0063 Internal mail: (HQ) Health Insurance (OC2) Operations (Application)	Operations (Application) Hitachi Health Insurance Society Higashi-Ochanomizu Building, 2-29, Kanda Awaji-cho, Chiyoda-ku, Tokyo, 101-0063
Others	Please notify the police as well. If you find your lost health insurance card after applying for reissue, promptly return the found card to the destination indicated above.	Please notify the police as well. If you find your lost health insurance card after applying for reissue, promptly return the found card to the destination indicated above.
Address inquiries to	Operations (Application) Hitachi health insurance society TEL 03-4554-3020	Operations (Application) Hitachi health insurance society TEL 03-4554-3020

If the printing on your health insurance card has become hard to read, the card is torn, or there is no more space to enter your address on the back of the card

Eligibility to join Please check the color and symbol of your health insurance card. Click here for an image of the health insurance card.	Insured person (employee) If the symbol starts with "1".	Voluntarily and Continuously Insured Person If the symbol starts with "2".	Special-Case Retired Insured Person If the symbol starts with "3".
Application Form	Click here for procedures using application form T-101: Application Form for Reissue of Health Insurance Card (to authentication page).	Click here for procedures using application form T-101: Application Form for Reissue of Health Insurance Card (to authentication page).
Documents to attach	Health insurance card	Health insurance card
Deadline	Promptly after the reason arises	Promptly after the reason arises
Submit documents to	Your employer’s health insurance contact (e.g., General Affairs, Labor Management) Humanimate21/ESS or SHAREXEXself users: External mail: Operations (Application) Hitachi Health Insurance Society Higashi-Ochanomizu Building, 2-29, Kanda Awaji-cho, Chiyoda-ku, Tokyo, 101-0063 Internal mail: (HQ) Health Insurance (OC2) Operations (Application)	Operations (Application) Hitachi Health Insurance Society Higashi-Ochanomizu Building, 2-29, Kanda Awaji-cho, Chiyoda-ku, Tokyo, 101-0063
Others	Do not dispose of your health insurance card. Instead, attach it to the application form.	Do not dispose of your health insurance card. Instead, attach it to the application form.
Address inquiries to	Operations (Application) Hitachi health insurance society TEL 03-4554-3020	Operations (Application) Hitachi health insurance society TEL 03-4554-3020

If you lost a health insurance card that must be returned due to loss of eligibility or other reasons

Eligibility to join Please check the color and symbol of your health insurance card. Click here for an image of the health insurance card.	Insured person (employee) If the symbol starts with "1".	Voluntarily and Continuously Insured Person If the symbol starts with "2".	Special-Case Retired Insured Person If the symbol starts with "3".
Application Form	Notification of non-return of insured person's card for those who lost their eligibility Example	Notification of non-return of insured person's card for those who lost their eligibility Example
Documents to attach	none	none
Deadline	Within five days from the date of loss of eligibility	Within five days from the date of loss of eligibility
Submit documents to	Your employer’s health insurance contact (e.g., General Affairs, Labor Management)	Operations (Application) Hitachi Health Insurance Society Higashi-Ochanomizu Building, 2-29, Kanda Awaji-cho, Chiyoda-ku, Tokyo, 101-0063
Others	Please notify the police as well. If you find your lost health insurance card after applying for non-return, promptly return the found card to the destination indicated above.	Please notify the police as well. If you find your lost health insurance card after applying for non-return, promptly return the found card to the destination indicated above.
Address inquiries to	Operations (Application) Hitachi health insurance society TEL 03-4554-3020	Operations (Application) Hitachi health insurance society TEL 03-4554-3020

If you want to undergo examination or treatment at a medical care institution or other such facility when you do not have your health insurance card

If you want to undergo examination or treatment at a medical care institution or other such facility when you do not have your health insurance card