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Privacy Policy

Procedures for the disclosure, correction, and suspension of use of personal data

If you would like to request the disclosure, correction, or suspension of use of personal data, please obtain the Society’s designated Request Form, fill out the necessary information, and send it by post. If you wish to correct your address, designated account for transfer of funds, or similar information, contact the Society in advance to obtain the designated form.

Specific procedures are outlined below.

  1. STEP1Obtain the Request Form for Personal Information Disclosure, etc. from the Society.
  2. STEP2Fill out the necessary information on the Request Form for Personal Information Disclosure, etc.
  3. STEP3Prepare the documents to attach to the Request Form.
  4. STEP4Send the Request Form for Personal Information Disclosure, etc. and attached documents to the Society by post.

Documents to attach to the Request Form

  • * The response to this request will be sent in writing to the address of the party submitting the request shown on the party’s identification document, etc. However, information may not be disclosed, in whole or in part, in cases such as when doing so could be detrimental to the life, health, property, or other rights or interests of the individual concerned or a third party. In such a case, the party submitting the request will be notified of the reason for such decision in writing, without delay.

Requests for disclosure of medical cost details (rezepts)

Since it is difficult for the Society alone to determine whether a request for disclosure of medical cost details (rezepts) could impede examination or treatment or present other difficulties, the Society will ask the physician in charge to confirm whether such information should be disclosed.

Documents to attach to the Request Form

  • When the party submitting the request is the individual in question
    A copy of the individual’s health insurance card
    A copy of an identification document (e.g., a driver’s license) of the individual
  • When the party submitting the request is an agent (e.g., a parent of a minor or an attorney)
    A copy of the individual's health insurance card Copies of identification documents (e.g., driver’s license) of the individual and the agent
    Documentation of the relationship between the individual and the agent (e.g., certified copy of family register, certificate of residence, identification document issued by bar association)
    Letter of attorney (if the agent is an attorney)
  • * Contact the Health Insurance Society for more information.

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