Complete medical checkup

Checkup flow

1. When being examined at an examining institution contracted by the Hitachi Health Insurance Society to provide complete medical checkups

• Choose an examining institution from the "list of contracted examining institutions (for employee family members, Voluntarily and Continuously Insured Persons and their family members, and Special-Case Retired Insured Persons and their family members) " and check its appointment method.
  
  • * See here for the list of contracted examining institutions for FY2023.
  • * You will need your Hitachi Health Insurance Society Authentication ID or health insurance card to view the list of contracted complete medical checkup examining institutions.
  • [If the appointment method is "direct"]
  • ①Call the examining institution yourself to make an appointment. (Have your health insurance card ready.)
    • *When making an appointment, be sure to tell the institution that you wish to make an appointment for a "Hitachi Health Insurance Society complete medical checkup."
    • *You do not need to contact the Hitachi Health Insurance Society Health Checkup Call Center after making an appointment.
  • ②The examining institution will inform the Hitachi Health Insurance Society of the details of the appointment.
  • [If the appointment method is "requested date"]
  • ①Choose up to six requested dates for the checkup.
  • ②Complete the health checkup application procedures on the health checkup appointment website or by calling the Hitachi Health Insurance Society Health Checkup Call Center.
  • ③If you completed the procedures using the health checkup appointment website, notification of the results of scheduling your appointment will be sent to your registered email address at a later date. (This may take about 10 days.)
    If you completed the procedures using the Hitachi Health Insurance Society Health Checkup Call Center, notification of the results of scheduling your appointment will be sent to your registered address (by simple registered mail) at a later date. (This may take about 10 days.)
  • [If the appointment method is "CC requested date"]
  • ①Choose up to three requested dates for the checkup.
  • ②Complete the health checkup application procedures by calling the Hitachi Health Insurance Society Health Checkup Call Center.
  • ③The Hitachi Health Insurance Society Health Checkup Call Center will notify the examining institution of your requested date and other information.
  • ④The examining institution will notify the member of the date of the appointment at a later date.
• The examining institution will send you a questionnaire and other materials by (approximately) one week before the date of the checkup.
• Check the information provided by the examining institution, then go and get the checkup. Be sure to bring the following items with you on the date of the checkup:
  [Items required for the checkup]
  
  • ①Your health insurance card
  • ②The amount of money to be paid by the examinee
  • ③Specimen containers (if received from the examining institution)
    • *Since the subsidy provided by health insurance will be paid by the Hitachi Health Insurance Society to the examining institution directly, you do not need to complete any procedures with the Health Insurance Society after the checkup.
• The examining institution will send the health examination results.
  Use the health examination results to manage your own health.
  Contact the examining institution with any questions or consultation requests regarding the health examination results.
  Detailed examinations and follow-up examinations are covered by health insurance. Present your health insurance card at a medical care institution to get these examinations.

• [Address any inquiries to]
  Hitachi Health Insurance Society Health Checkup Call Center
  TEL:0120-047-489
  Hours: 9:00 am - 5:00 pm (closed Saturdays, Sundays, and holidays)

2. When being examined at an examining institution other than one contracted by the Hitachi Health Insurance Society to provide complete medical checkups

• Undergo the checkup at the examining institution.
  Be sure to bring the following items with you on the date of the checkup:
  [Items required for the checkup]
  
  • ①Your health insurance card
  • ②The entire amount of the costs of the checkup
  • ③Specimen containers (if received from the examining institution)
• Pay the entire amount of the checkup costs up front at the counter of the examining institution and obtain a receipt.
  The original receipt and a copy of the health examination results are required to claim the subsidy.
  [Information that must be included on the receipt]
  
  • ①Date of checkup
  • ②Name of examining institution
  • ③Name of examinee
  • ④Total amount paid (broken down by each detailed item of the checkup)
  • ⑤Description: "Health checkup costs", etc.
  • ⑥"Received" stamp
• The examining institution will send the health examination results.
  Use the health examination results to manage your own health.
  Contact the examining institution with any questions or consultation requests regarding the health examination results.
  Detailed examinations and follow-up examinations are covered by health insurance. Present your health insurance card at a medical care institution to get these examinations.
• Claim the subsidy from the Hitachi Health Insurance Society.
  Claim the subsidy from the Hitachi Health Insurance Society promptly after you receive the health examination results following the checkup.
• The subsidy will be paid through bank transfer.
  After confirmation of the details, the subsidy will be paid through bank transfer to the financial institution indicated on the subsidy claim form.
  Due to the time it takes to complete related procedures, for a claim received by the 15th of the month the subsidy will be transferred at the end of the second month thereafter (or the preceding business day if the end of the month is a Saturday, Sunday, or holiday).
  • *It may take some time to confirm the details of the claim.
    Please note that transfer may be delayed as a result.