News

 

The Society has been notified by RIZAP, Inc., a subcontractor providing specific health guidance services,

that some information on persons subject to specific health guidance was mistakenly uploaded to an external generative AI service.

 

The Society wishes to sincerely apologize for any inconvenience or concern this incident has caused to the persons concerned.
The Society takes this case very seriously and will further strengthen its supervision and management of subcontractors and strive to prevent its recurrence.
The Society will also suspend acceptance of new applications for specific health guidance provided by RIZAP, Inc. until it has confirmed that effective measures to prevent recurrence are in place.

 

We have confirmed that there is no possibility that the mistakenly uploaded information was viewed by an unspecified number of users or used to train generative AI.

 

RIZAP, Inc. will contact the persons concerned individually.
See the RIZAP GROUP, Inc. website for more details concerning this case.

 

Should any new information requiring notification come to light, the Society will promptly report it.
The Society deeply regrets this incident and apologizes to those concerned.

 

 

[Contact points for inquiries concerning this matter]

・ Inquiries concerning specific health guidance
Health Management Support Department
Tel.: 03-4554-3040

 

・Inquiries concerning handling of personal information
Business Planning Department
Tel.: 03-4554-3110