IDs are handled differently for different categories of users. Proceed in accordance with the procedures given below.

[Employees (ordinary insured persons)]
Employees (ordinary insured persons) can log in using the HUID and passwords they use at work. Check with the person in charge at your company (e.g., the person in charge of information systems) for information on HUID—for example, whether you were assigned HUID by your company.
If you were not assigned HUID, Please select ”Hitachi Health Insurance Society Authentication ID Creation & Password Change”’ on the top page of the Hitachi Health Insurance Society website, and kindly submit your application via ”If you do not have an HUID and would like to create a new Hitachi Health Insurance Society
Authentication ID, or if you forgot your Hitachi Health Insurance Society Authentication ID or password”.

[Voluntarily and Continuously Insured Persons, Special-Case Retired Insured Persons, and family members (dependents)]
Voluntarily and Continuously Insured Persons, Special-Case Retired Insured Persons, and family members (dependents) should Please select ”Hitachi Health Insurance Society Authentication ID Creation & Password Change”’ on the top page of the Hitachi Health Insurance Society website, and kindly submit your application via ”If you do not have an HUID and would like to create a new Hitachi Health Insurance SocietyAuthentication ID, or if you forgot your Hitachi Health Insurance Society Authentication ID or password”.

If you forget your Hitachi Health Insurance Society Authentication ID or password, apply for a new Hitachi Health Insurance Society Authentication ID.